FAQ
1. What is Testosterone Replacement Therapy (TRT)?
Testosterone Replacement Therapy (TRT) is a prescription treatment that may be considered for some men with clinically confirmed Testosterone deficiency. Determining whether TRT is clinically appropriate requires consideration of symptoms, blood test results, medical history, and other relevant health factors.
At EliteTRT, our doctors conduct comprehensive assessments, including bloodwork and health questionnaires, before making treatment decisions. Where treatment is prescribed, patients undergo ongoing monitoring and regular review consultations.
2. How is TRT administered?
Treatment options prescribed through our clinic may include commercially available, TGA-approved Testosterone medications, including injectable preparations. The prescribing doctor will discuss available treatment options, administration methods, and monitoring requirements during your consultation.
Treatment decisions are made on an individual basis following a comprehensive clinical assessment.
3. Will I need TRT for life?
TRT is often prescribed as an ongoing treatment. Treatment duration varies between individuals and should be discussed with the prescribing doctor as part of the assessment and consent process.
Patients prescribed TRT through our clinic undergo regular monitoring, including bloodwork and review consultations, to assist the prescribing doctor in assessing ongoing treatment requirements.
Men with fertility considerations should discuss these with their doctor during the assessment process so they can be considered as part of treatment planning.
4. What are the potential side effects?
As with any prescription medication, TRT may be associated with potential risks and side effects. Examples may include fluid retention, skin changes, and changes in relevant health markers. Potential risks and side effects should be discussed with the prescribing doctor as part of the assessment and consent process.
Patients prescribed TRT through our clinic undergo regular monitoring, including bloodwork and review consultations, to support ongoing clinical review.
5. Can I choose where my prescription is dispensed?
Where a prescription is issued, patients may choose to have it dispensed through their local pharmacy or through one of our partnered pharmacies.
Our doctors prescribe commercially available medications registered for use in Australia, where clinically appropriate. EliteTRT does not apply additional markups to medications supplied through partnered pharmacies.
Prescription quantities and refill requirements are determined by the prescribing doctor and may vary depending on individual clinical circumstances.
6. How soon will I notice changes after starting TRT?
Individual responses to TRT vary, and there is no set timeframe that applies to every patient. The prescribing doctor will discuss treatment expectations, monitoring requirements, and follow-up arrangements as part of the assessment and consent process.
Patients prescribed TRT through our clinic undergo regular review consultations and bloodwork monitoring to support ongoing clinical assessment.
7. How often are consultations and treatment reviews required?
For most patients, treatment is initially reviewed after three months. This generally includes a Telehealth consultation with the prescribing doctor, review of bloodwork, prescription renewal where clinically appropriate, and ongoing monitoring.
For men who have been stable on treatment for an extended period, including patients continuing treatment through our clinic or transferring from another provider, the prescribing doctor may consider longer review intervals, such as every four months. This is determined on an individual basis and reviewed at each consultation.
Where longer review intervals are approved, patients may be reviewed every four months and prescribed medication in accordance with the doctor’s clinical assessment. If required, patients may be returned to more frequent review intervals, such as every three months.
Review schedules, monitoring requirements, and prescription quantities are determined by the prescribing doctor based on each patient’s individual clinical circumstances.
8. TRT Costs and Service Fees
At EliteTRT, we are committed to providing transparent information about our services, fees, and treatment process.
Initial Bloodwork Costs
Initial Total Testosterone Pathology Referral: $30
After completing our health questionnaire, you will have the option to purchase an initial pathology referral for a morning Total Testosterone test. The $30 fee covers the doctor’s review of the information provided and preparation of the pathology referral.
Once your result is received, it will be reviewed to determine whether further investigation is appropriate.
Comprehensive Pathology Referral: additional $30
Where the initial result and information provided indicate that further investigation is appropriate, a second pathology referral can be arranged for the comprehensive blood work required for a TRT assessment.
Once the required pathology results and health information are on file, you can proceed to scheduling a consultation with the doctor.
Doctor Consultation Fee: $360
Includes:
• 1 x 15-minute Telehealth consultation with a prescribing doctor
• Provision of eScript(s), where prescribed
• Provision of a Pathology referral for ongoing monitoring
• Administrative support during the review period
For men who have been on treatment for 12+ months with stable monitoring results and consistent adherence (whether transferring care or treated within our clinic), the prescribing doctor may assess suitability for longer review intervals, such as every 4 months. This is determined on a case-by-case basis and reviewed at each consultation. Where approved, patients may be reviewed three times per year rather than four. More frequent reviews may still be required where clinically indicated.
Typical annual costs, including initial Pathology referrals, EliteTRT review fees, Telehealth consultations and eScript provisions generally range between approximately $1,080 – $1,500, depending on review frequency and individual pathology + treatment requirements (not including medication costs).
Medication Costs and Prescription Dispensing Options
EliteTRT offers flexibility regarding where prescriptions are dispensed.
Self-Dispensing Through a Local Pharmacy:
Patients may choose to have their prescription dispensed through their local pharmacy.
Partner Pharmacy Dispensing:
Alternatively, patients may choose to have their prescription dispensed through one of our partnered pharmacies. Our doctors prescribe commercially available, TGA-approved medications. EliteTRT does not apply additional markups to medications supplied through partnered pharmacies.
Medication costs are typically approximately $22-$24 per 1 mL Testosterone preparation, depending on the prescribed medication and dispensing pharmacy.
Additional Fees
15-Minute Bloodwork Review Consultation (No Prescription Required): $120
– For follow-up bloodwork review consultations where no new prescription is required.
Consultation Requiring Prescription Renewal or New Medication: $360
– Includes consultation, review, prescribing (where clinically appropriate), and ongoing monitoring requirements.
Doctor-Signed Letters (Travel Letter, Referral Letter, Treatment Summary, etc.): $50
Doctor Review (No Consultation): $50
– Applies where a doctor reviews bloodwork, provides written clinical feedback, or updates clinical records outside a scheduled consultation.
Prescription Renewal Without Consultation: $50
– Available only where the prescribing doctor determines that a consultation is not required.
Please note that additional consultations, pathology testing, imaging, specialist review, or other investigations may be required at the discretion of the prescribing doctor before commencing or continuing treatment. These services may incur additional external costs.
9. Is TRT covered by Medicare or Insurance?
EliteTRT operates as a private medical practice and our consultation fees are not covered by Medicare.
While our services are not subsidised under the Pharmaceutical Benefits Scheme (PBS), some private health insurance policies with extras cover may provide benefits towards eligible medication costs. Coverage varies between insurers and policy types, so patients should contact their health fund directly to confirm eligibility.
Where clinically appropriate, our doctor may provide pathology referrals for tests that are eligible for Medicare benefits. Many pathology providers may bulk bill eligible tests; however, Medicare eligibility and any out-of-pocket costs depend on the tests requested, the individual circumstances and the pathology provider. We recommend confirming any potential costs directly with the pathology provider before collection.
For further information regarding our fees and services, please contact us at support@elitetrt.com.au
10. Can I transfer my TRT treatment from another clinic to EliteTRT?
Yes. EliteTRT accepts transfer-of-care requests for men currently undergoing TRT, provided sufficient clinical information is available for review.
To begin the process, you may be asked to provide:
• Pre-TRT bloodwork and supporting clinical information relating to your original diagnosis and treatment commencement.
• Information regarding your current treatment, such as a clinic summary, treatment correspondence, travel letter, or pharmacy labels showing the prescribed medication, dosage, prescribing doctor, and patient details.
• Recent bloodwork demonstrating treatment monitoring, including results from the past 12 months where available.
• Current comprehensive bloodwork completed within the last few months.
Once this information has been gathered, you can complete our online health questionnaire.
Our team will then review the information provided and advise whether there is sufficient information available for one of our prescribing doctors to conduct a clinical assessment regarding transfer of care. Any treatment decisions remain at the discretion of the prescribing doctor following review of the individual’s clinical circumstances.
11. About EliteTRT
EliteTRT provides doctor-led assessment, treatment, and ongoing monitoring for men with clinically confirmed Testosterone deficiency where treatment is considered appropriate by the prescribing doctor.
Key features of our service include:
• Transparent pricing, with fees outlined prior to commencing the assessment process.
• Choice of dispensing pharmacy. Where a prescription is issued, patients may choose to have it dispensed through their local pharmacy or through one of our partnered pharmacies. EliteTRT does not apply additional markups to medications supplied through partnered pharmacies.
• Ongoing communication from our administrative team regarding appointments, pathology referrals, and review scheduling.
If you have questions about our services, please contact
12. Do you provide Pathology Referrals
Yes.
For new patients seeking a TRT assessment, pathology referrals can be arranged after completing our health questionnaire and providing the required information. An initial referral for a morning Total Testosterone test can be prepared by our doctor for a $30 referral fee.
Once the initial result is received, it can be reviewed alongside the information provided in your questionnaire. Where further investigation is clinically appropriate, a comprehensive pathology referral can then be prepared for an additional $30 referral fee. Once the required pathology results are available, a consultation with the doctor can be scheduled to assess your individual circumstances and treatment suitability.
For existing patients, the doctor can also prepare pathology referrals for scheduled review blood work as part of ongoing care. Patients can attend their local pathology collection provider, with the timing of blood collection depending on their individual treatment and review schedule.
Where clinically appropriate, some pathology tests may be eligible for Medicare benefits. Bulk billing and any out-of-pocket pathology costs depend on the tests requested, individual circumstances and the pathology provider. The $30 fees above relate to the doctor’s review and preparation of the pathology referral and are separate from any pathology provider charges.
Completing pathology testing or receiving a referral does not guarantee eligibility for TRT. Treatment suitability is determined by the doctor following appropriate clinical assessment.
13. When will I receive my pathology referral?
Pathology referrals are prepared and provided following your review consultation and are intended for your next monitoring period prior to your following review appointment.
If you are currently mid-review cycle and not yet due for your next consultation, external providers such as Roidsafe or iMedical may still be utilised in the meantime where appropriate.
14. Which pathology collection centres can I attend?
We currently utilise select pathology collection providers across Australia, including Australian Clinical Labs (ACL), QML and Laverty.
The most appropriate pathology provider will generally be determined based on your location and treatment monitoring requirements.
15. Is there an additional fee for pathology referrals?
At this stage, pathology referrals for ongoing monitoring are incorporated into our service at no additional charge to existing patients.
While many standard pathology markers may be eligible for Medicare subsidies where clinically appropriate, Medicare coverage cannot be guaranteed for all biomarkers or monitoring panels requested.
16. Will I receive my pathology results directly?
For new patients seeking a TRT assessment, once you have completed our health questionnaire and paid the $30 pathology referral fee, the information provided will be reviewed and an initial pathology referral can be prepared by our doctor where appropriate.
Once your initial Total Testosterone result is received, further pathology may be requested where clinically indicated. If a comprehensive panel is required, an additional $30 pathology referral fee applies.
For existing patients, pathology referrals for ongoing monitoring are generally prepared following your review consultation and are intended for your next scheduled monitoring period prior to your following review appointment.
If additional pathology is required outside of your usual review schedule, please contact our team and we can advise on the appropriate next steps.
17. Is there a refund policy?
While our team review all cases thoroughly, eligibility for treatment is determined solely by the prescribing doctor. If, for any reason, you’re deemed ineligible, all fees will be refunded excluding the doctors time ($120 for 15-min consults, $240 for 30-min consults), which covers the consultation and review of your results and history. This refund policy also applies if you change your mind and do not wish to proceed following the consultation
*please note – if medication has been prescribed – the refund policy no longer applies. Pathology referral fees are non-refundable. The $30 initial pathology referral fee and any additional $30 comprehensive pathology referral fee cover the doctor’s review of the information provided and preparation of the pathology referral. These fees are not refundable, including where further investigation is not required or where you are ultimately not considered suitable for TRT following clinical assessment.
18. Can I claim medication costs through my private health insurance?
Some private health “Extras” policies include a pharmacy benefit that may allow you to claim part of your prescription medication costs.
Coverage varies depending on your insurer and level of cover. We recommend contacting your health fund directly to confirm whether your policy includes a pharmacy rebate and what annual limits apply.
19. How does the process work?
- Health Questionnaire: Complete our quick online form to share your health history and other relevant information.
- Pathology Referrals: Once your questionnaire is complete, our doctor can prepare an initial pathology referral for a morning Total Testosterone test. If the result indicates further investigation is appropriate, a comprehensive pathology referral can then be arranged.
- Booking: Once results are received, we’ll confirm whether a conversation with our doctor would be suitable and upon payment book your doctor consultation.
- Doctor Consultation: During a Telehealth consultation an Australian-registered doctor will review your results and, if appropriate, prescribe treatment.
- Instant Prescription: After the consult, the doctor can send your eScript directly to your phone – no waiting or mark-ups. You can then dispense your script at your preferred local pharmacy.
- Follow-Up: Regular check-ins, blood reviews, and lifestyle adjustments ensure safe, steady progress.
20. What support will I receive?
- Regular Telehealth reviews with your doctor
- Check-ins from our support team
- Blood-test monitoring for safety
- Guidance on individualised treatment optimisation
You’re supported every step of the way.
21. Important Notice & Disclaimer
This program may include prescription-only medicines, available only after consultation with a registered medical practitioner.
Elite TRT does not advertise or promote specific medicines by name.
All treatments are prescribed strictly on medical need.
Information on this page is general and for educational purposes only and does not replace professional medical advice. Individual results vary. Always follow your doctor’s guidance.